Orders
Everything You Need to Know About Ordering
What are your pre-rolled cones best used for?
Our pre-rolled cones are ideal for both personal and commercial use. Whether you're rolling for on-the-go sessions, dispensary pre-rolls, or bulk packaging, we offer sizes ranging from dogwalker minis to king-size cones to suit every need. They’re perfect for uniform, mess-free rolling with a professional finish.
How much material fits into a pre-rolled cone?
Each cone size holds a different amount of material:
Dogwalker Mini (60–70mm): ~0.25–0.35 grams
84mm Cone: ~0.5–0.75 grams
98mm Cone: ~0.8–1 gram
109mm King Size: ~1–1.3 grams
Capacity can vary depending on grind and pack density.
What is the lead time for your pre-rolled cones?
Our standard lead time is 7–15 business days for stock cones. For custom cones (branding, sizing, packaging), lead times range from 15–30 business days depending on the order volume and specifications.
Can I mix different cone sizes in a single bulk order and still get a discount?
Yes, we allow mixed-size orders for bulk quantities. As long as the total order meets our bulk threshold, you're eligible for discounted pricing across the mixed sizes.
Are your cones compatible with KnockBoxes or cone-filling machines?
Absolutely. All our cones are precision-made to fit most industry-standard KnockBoxes and automatic cone-filling machines. We also offer compatibility assurance for custom-sized cones.
What materials are your pre-rolled cones made from?
Our cones are made using premium French paper that is ultra-thin, slow-burning, and completely unbleached. They are free from pesticides, chlorine, and other harmful chemicals. We also offer biodegradable and vegan options.
Do your pre-rolled cones have any certifications?
Yes. Our cones are manufactured using FSC-certified paper and meet GMP and ISO standards. We also offer carbon-neutral and food-safe compliant paper and ink certifications for export markets.
Can I get custom branding on my pre-rolled cones?
Yes. We offer full custom branding services, including printed filters, custom paper, packaging design, and private labeling. Minimum order quantities apply for customizations.
Can I request a custom-sized pre-rolled cone?
Definitely. We specialize in custom cone manufacturing. From paper type and cone size to filter length and packaging, we can tailor the entire product to your specifications.
What’s your minimum order quantity (MOQ) for bulk pre-rolled cones?
Our MOQ typically starts at 50,000 cones for standard sizes. For fully customized cones (custom print, filter design, packaging), MOQs may vary between 100,000 to 250,000 units depending on the level of customization.
Do you offer exclusive regional distribution or private label opportunities?
Yes. We offer white label and private label partnerships. Distributors looking for regional exclusivity or long-term contracts can inquire about our strategic partnership program.
Can you handle large volume orders and recurring supply contracts?
Absolutely. With a production capacity of 50 million+ cones per month and scalable infrastructure, we fulfill high-volume and recurring contracts with consistent quality and timely deliveries.
What is your standard lead time for bulk distributor orders?
For unbranded bulk orders, lead time is 7–15 business days. Custom orders may take 15–30 business days depending on specifications and artwork approval.
Do you provide distribution support like catalogs, product training, or display units?
Yes. We provide digital and physical catalogs, display units, and sales enablement kits. For premium partners, we offer product training and marketing collateral support.
Can you ship internationally?
Yes, we ship globally. We comply with international shipping norms, customs declarations, and product certifications needed for cannabis accessory imports.
Are your products barcoded or retail ready?
Yes, we provide GS1 barcoded SKUs, shelf-ready packaging, and QR codes for batch tracking, traceability, or authentication when requested.
FAQs for Licensed Cannabis Producers (LCPs)
Are your cones compliant with regulatory standards for licensed producers?*
Yes. Our cones are made using food-grade, FSC-certified paper and inks. They comply with regulations in North America and the EU for use in cannabis packaging and processing.
Do you offer GMP-certified or ISO-compliant manufacturing?
Yes. Our facilities follow strict GMP and ISO 9001:2015 standards. Documentation is available for audit or verification as needed.
Can you assist with custom pre-roll formats for LCP product SKUs?
Absolutely. We provide custom formats including infused cones, cigarette-style tubes, cones with extended filters, or dual-chamber designs—all tailored to meet Health Canada or state-specific packaging compliance.
Are your cones compatible with industrial cone-filling machines like Futurola, STM, or King Kone?
Yes. Our cones are knockbox-compatible and precision-made to work seamlessly with all major cone-filling machines. We also offer machine-specific tolerances for custom orders.
Do you offer batch traceability or COAs?
Yes. Each production batch is assigned a lot number, and we provide full traceability along with Material Safety Data Sheets (MSDS), Certificates of Analysis (COAs), and testing reports upon request.
Can you help us scale custom pre-roll SKUs with consistent quality
Yes. With over 1,100 trained workers, automated cone rolling systems, and a monthly capacity of 50 million cones, we ensure consistency, quality control, and scale for LCPs launching or expanding pre-roll SKUs.
Do you offer packaging solutions and compliance labeling?
Yes. We provide custom-branded retail packaging (child-resistant, tamper-evident, etc.) and work closely with compliance teams to ensure adherence to local labeling laws.
Can I request product samples before placing a bulk order?
Yes, sample packs for various cone sizes and formats are available for LCPs upon request. We recommend trial batches to test machine compatibility and consumer experience.
Looking for large quantities or special customization? We offer premium quality, tailor-made cones to suit your needs.
Contact us